Privacy Statement

Version 1.0

Effective Date: May 24, 2022

This Privacy Statement explains how Personal Information about our (potential) customers and other individuals using our services is collected, used, and disclosed by Pluto and its respective affiliates ("us," "we," "our," or "Pluto"). This Privacy Statement outlines our privacy practices related to the use of our websites (including any customer portal or interactive website, such as plutoai.co.in), applications, services, and related tools, collectively referred to as the “Services.” It also explains your choices regarding the use, access, storage, and correction of Personal Information.

By signing up for our Services and agreeing to our Terms of Service, you consent to the collection, usage, and disclosure of information as described in this Privacy Statement.

Our Services may include links to other websites or services. Information practices and content of those sites are governed by their respective privacy policies.

We may periodically update this Privacy Statement. Changes will be communicated by updating the “Effective Date” and providing additional notifications (e.g., through email or in-app alerts). We encourage reviewing this Privacy Statement whenever you use our Services to stay informed about our practices.

1. Personal Information We Collect

1.1 Information You Provide

We collect information you voluntarily provide, such as:

  • Name, email address, and contact details when creating an account.

  • Payment-related information through third-party payment processors (e.g., Stripe, Razorpay). Pluto does not store sensitive financial data.

  • Feedback, inquiries, and support requests submitted via our Services.

  • Optional profile details, such as photographs or social media links.

1.2 Information Collected Automatically

When you interact with our Services, we may automatically collect:

  • Log Data: Information about device type, browser, IP address, usage time, pages visited, and referring URLs.

  • Cookies and Tracking Technologies: Data collected through cookies or similar technologies to improve performance and user experience.

  • Device Information: Details about your operating system, unique device identifiers, and usage data for debugging purposes.

1.3 Third-Party Data

We may collect publicly available information or data from third parties, such as LinkedIn, Facebook, or analytics providers.

2. Use of Personal Information

We use Personal Information for the following purposes:

  • To deliver, maintain, and enhance our Services.

  • To personalize experiences and provide customized content recommendations.

  • To respond to inquiries, offer support, and address technical issues.

  • To comply with legal obligations or enforce agreements.

  • To send promotional or marketing communications if you opt in.

3. Disclosure of Personal Information

We may share your Personal Information with:

  • Service Providers: Third-party vendors assisting with operations (e.g., hosting, payment processing, or analytics).

  • Legal Compliance: Authorities if required by law, legal processes, or enforceable governmental requests.

  • Business Transfers: Successors in the event of mergers, acquisitions, or asset sales.

We do not sell your Personal Information to third parties.

4. Data Security

Pluto employs industry-standard measures, including encryption and access controls, to protect your data. While we strive for robust security, no system is entirely secure.

5. Data Retention

Personal Information is retained for as long as necessary to fulfill the purposes outlined in this Privacy Statement or comply with legal obligations.

6. Your Rights

Depending on your location, you may have rights regarding your data, including:

  • Accessing or correcting your information.

  • Deleting your account and associated data.

  • Opting out of promotional communications.

For assistance, contact support@plutoai.co.in.

7. Cookies and Tracking

We use cookies to enhance user experience and analyze usage trends. You can manage cookie preferences through browser settings, but disabling cookies may affect functionality.

8. Marketing Communications

We send marketing communications only if you opt in. You may unsubscribe anytime via email or by contacting support.

9. International Users

If you access our Services outside India, be aware that your data may be transferred, stored, and processed in India, where data protection laws may differ.

10. Contact Information

For questions about this Privacy Statement or our data practices, please reach out:
Email: pluto.ai09@gmail.com
Address: Pluto HQ, HSR, Bangalore India